Frequently Asked Questions

Why are the videos different prices?

The videos are priced as follows:

  • Videos under 20 minutes - $5
  • Videos between 20 and 40 minutes - $10
  • Videos above 40 minutes - $25
I have purchased a video and don’t like it, may I have a refund?

As stated during checkout, all purchases are non-refundable.

May I download a video?

Videos cannot be downloaded but are always available in your personal video library which you have lifetime access to.

How quickly can I watch a video after purchasing?

Right away!

May I share my account with a friend or family member?

Accounts are for you only. IP addresses are logged and if it is discovered that your account has been shared, your account may be closed permanently.

How may I contact video creators?

We've got a dedicated form for contacting creators.

May I create videos as well?

We'd be more than happy for you to join us. You can learn more and submit a video sample via our join form.

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